WELCOME TO QSN ACADEMY
QSN Academy is the online training hub for Quality Systems Now.
QSN Academy is specifically designed to support individuals, start-ups and companies within regulated industries or those from R&D, high-tech and manufacturing areas.
QSN Academy provides expert training and mentoring that is practical and relevant to your day to day work experiences.
FOR BUSINESSES
Check out our paid courses below.
New courses are always being added and existing ones improved so training materials will always include current best practice.
We offer a lot of flexibility in how these courses can be delivered - small, medium or large teams, or online only, or premium face to face training for ROI value. We'd love to talk to you about your training needs. Schedule a call!
GMP Refresher Training
Need help with Australian Authorised Person training and your release for supply process?
We can help!
GMP Induction Training
Need help with Australian Authorised Person training and your release for supply process?
We can help!
Authorised Person Training
Need help with Australian Authorised Person training and your release for supply process?
We can help!
Auditor Training 101
Upskill in auditing in pharma, medical device or biotech.
Even if you've never done it before!
How To Write User-Friendly Procedures
Learn how to write user-friendly procedures that align to the process so people read and follow them easily!
Get Audit-Ready!
Blitz your first, or your next, audit inspection and confidently sit in front of an inspector! This course is a strategic roadmap, guiding you through pre-audit preparations, effective audit management, and post-audit actions.
Introduction to the Core Quality Systems
A bootcamp for implementing the core quality systems within a
Quality Management System for pharmaceutical, medical device and biotech companies!
MORE COURSES COMING SOON
FOR INDIVIDUALS
We have online courses specifically designed for individuals wanting to upskill in different areas of quality management. These courses are online only, so super easy to sign up and get going quickly.
If you need training for a team or company, scroll up and click on the relevant 'business' course thumbnail.
Authorised Person Training
Need help with Australian Authorised Person training and your release for supply process?
We can help!
Auditor Training 101
Upskill in auditing in pharma, medical device or biotech.
Even if you've never done it before!
How To Write User-Friendly Procedures
Learn how to write user-friendly procedures that align to the process so people read and follow them easily!
Get Audit-Ready!
Blitz your first, or your next, audit inspection and confidently sit in front of an inspector! This course is a strategic roadmap, guiding you through pre-audit preparations, effective audit management, and post-audit actions.
Introduction to the Core Quality Systems
A bootcamp for implementing the core quality systems within a Quality Management
System for pharmaceutical, medical device and biotech companies!
We also offer the following mini courses, from the 'Introduction to the Core Quality Systems' course, if you only need training in one of the core quality systems. Here are the mini courses you can purchase.
FREE TRAINING
FREE WEBINARS
Check out our free resources and masterclasses below.
Click on the thumbnail and register to receive an on demand session.
WHY LEARN FROM KATHY?
See our reviews for training and consulting.
"Having worked with Kathy for many years, I can speak from first-hand experience of the exceptional quality of her work. Her honest, practical approach, and collaborative way of working is what makes her stand out from the rest. The improvements she identified and helped implement to the company's internal audit program resulted in an ISO13485 TGA A1 audit rating. Kathy's valuable service, knowledge and expertise is second to none. I highly recommend her and the QSN team to any company who wants a positive audit outcome."
Senior Quality & Regulatory Manager - GMP/Medical Devices
"Kathy did an extraordinary job leading our ISO17025 accreditation of our company in record time. Since the first day Kathy became an extension of our team and trained the staff not only to set up the quality systems but also so make sure they would own the systems that we were implementing. Kathy led the audit when the assessors were on site and coordinated responses post-audit, with very positive auditor feedback... I highly recommend Kathy to any company interested in the accreditation process, she will maximize the chances of success"
CEO
Biotech
"The QSN team helped our company implement a QMS from scratch, and guided our team through accreditation in record time. Our business has been able to grow and access more clinical studies because of QSN’s expertise and Quality guidance."
CEO
Biotech/Clinical
"Our company relied heavily on Kathy and her team at QSN to build a GxP QMS from scratch, including supporting eQMS configuration, validation, SOP detail and process development, and supported our TGA audit... I would highly recommend Kathy and her team at QSN to any pharma start-up or company."
Quality Manager
GMP Pharma
"I personally wanted to say thanks to you and the rest of the QSN team for all the QA and QMS support as we have now received notification that we have passed our ISO 13485 Stage 2 Audit."
QA Manager
Medical Devices
"The masterclass... Documentation Transformation Pathway – Every Industry, Every Business!... was absolutely brilliant, useful, insightful and reminding basic principles in making simpler, easy to understand documents in almost all functions and areas."
QA Manager
GMP Pharma
"QSN helped with our audit readiness - their willingness to provide support and share their knowledge and experience with the team was the best thing about their service."
QA Manager
GMP Pharma
"The best thing about QSN is their knowledge, experience and they're just a great lot of people to work with. They know what they're doing yet they can be humble and always professional on their approach on things!"
Project Manager
Medtech
"QSN have a can-do attitude with positive mindset and proactive approach to problem solving. This was a great asset in helping us to focus on solutions and accomplish the tasks at hand."
Operations Manager
Medtech
Excellent videos, clear, concise and very informative. Kathy is a great source of knowledge and her help and advice is always invaluable for us.
Quality Systems Manager
Medtech
Clear structure, right level of details, up to date information, useful for any medicine manufacturers/sponsors. Catering for all customer needs with the text and video.
Quality Manager
Medtech
The course is providing a very clear and sequential training deck which would aid in learning for new trainees and trainees who are refreshing their knowledge.
Quality Manager
GMP Pharma
Very well structured and presented nicely (as expected from a professional writer)
Training Attendee
Kathy is a very pleasant and good communicator with efficient style!
Training Attendee
This was a very clear and informative, to the point, webinar.
Training Attendee
FREQUENTLY ASKED QUESTIONS
Ready to explore QSN Academy? Start by checking out our FAQs!
Why aren't prices displayed for our courses?
Our courses are not cookie cutter products. They are intended to be flexible to meet our client’s needs for training or upskilling personnel. Courses can be delivered in a variety of ways and with the option for add-on premium face to face training. Our courses are primarily aimed at B2B teams and companies, but can also be purchased by individuals. And we can also offer combinations of courses for specific client needs. All of these moving parts are assessed on a case-by-case basis for each client during the scheduled call. Consequently, prices may vary depending on client needs.
Are you committing to buying the course if you schedule a call?
No. The scheduled call is only to establish your specific training needs and what would work best for your circumstances. As part of the discussion on the call, you may choose to proceed with requesting an invoice for the recommended training solution, or not. You may also choose to not proceed with buying the training solution once an invoice is sent to you. Please just let us know that you no longer wish to proceed with the purchase.
What payment methods are used?
We will send B2B clients an invoice for payment of the training solution agreed in the scheduled call. Individuals wanting to buy an online course for their own use will be sent a link where they can pay using a credit card.
When do you get access to the course?
Online access to courses is available once payment is made.
How long do you get access to online courses?
Access to online courses is for 12 months.
What materials/software do you need?
We recommend using the Google Chrome browser for accessing online content.
Can you share your login details?
No, you must not share login details with someone else. QSN reserves all rights to our content.
Can you access the course on mobile devices or tablets?
Yes. Log in to the training platform using the registration link sent to you using Google Chrome on your phone or tablet.
When do you complete premium face-to-face training sessions?
We will organize a mutually agreed date with you for delivering premium training sessions once payment is made.
Can you use training materials to train others?
Yes. Downloadable files attached to online courses or used during premium face-to-face sessions may be used by you for in-house/internal training or developing your own training materials as part of your QMS. Video content must not be downloaded or copied. Courses, training materials and files must not be shared with others outside of your company. QSN reserves all rights to our content.
Is there a certificate of completion?
Yes. You will receive an email when you successfully complete the online course assessment. That email will contain a link to download your certificate of completion. If you do not receive an email, please check your junk folder or reach out to support@qualitysystemsnow.com.au.
Is there any instructor support or course support available?
Yes. Some online courses are activated to allow you to post questions to the instructor from online lessons. You may also email us at support@qualitysystemsnow.com.au.
Can I get a refund if I’m not satisfied with the course?
Online courses are non-refundable if you or your team have been given access to a course. Face to face premium training costs may be refunded within 10 days of purchase. However, any customizations to premium training content requested by you will not be refunded.
Can I access the course materials after completing the course?
Yes. You will have continued access to the course materials for 12 months even after completing the course.